Complaint Process
The Wayne County Sheriff’s Office investigates all complaints made against this office or its personnel, thoroughly, completely and impartially. A proper relationship between our office and the residents we serve, fostered by trust and confidence, is essential to effective law enforcement efforts.
The Wayne County Sheriff’s Office complaint process is designed to ensure this proper relationship provides people with a fair and effective method to address legitimate complaints against Sheriff’s Office personnel and to protect deputies and employees from false charges of misconduct or wrongdoing.
The Sheriff’s Office would prefer you speak with a supervisor when you file a complaint. We do this to ensure that we obtain all the necessary information we will need to fully and impartially investigate your complaint, as well as expedite the resolution of any complaints.
If you do not want to speak with a supervisor, you may file a complaint against an employee or deputy by fully and accurately completing our department complaint form. We ask that you print neatly or type the form if possible.
If you need help with the complaint form, you may call our office at 912-427-5970. We will assist you with any questions you may have. When you completed the complaint form, you can return it to the Sheriff’s Office in any of the following ways:
- Drop it off at the Sheriff’s Office front desk sealed in a envelope: 266 E Walnut St., Jesup, GA 31546
- Give it to any Wayne County Sheriff’s Office deputy or employee sealed in a envelope;
- Mail it to the Sheriff’s Office in a sealed envelope: 266 E Walnut St., Jesup, GA 31546
- Scan it and email it to the Sheriff’s Office at complaints@wcsoga.com
The Sheriff’s Office will assign your complaint to a supervisor to investigate. The supervisor will contact you and send you a receipt of your complaint. You can contact that supervisor any time to follow the progress of your complaint. The Sheriff’s Office will send you a letter notifying you of the conclusion of the investigation and any action taken.
If you have ever had the occasion to be less than satisfied with a member of our staff, we certainly hope all future contacts with members of our staff are positive ones.